Frequently Asked Questions

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  • What payment methods do you accept?

    We offer a variety of payment options for your convenience, including EFTPOS, major credit cards, direct deposit, cash, and Bitcoin.

  • Are you registered for GST?

    Yes, Pro Computer Repairs is registered for Goods and Services Tax (GST). All our services and products include GST in the pricing.

  • What types of devices do you repair?

    We specialise in repairing a wide range of devices, including laptops, desktop computers, and game consoles. For a detailed list of our services, please visit our Services page.

  • How can I contact you to schedule a repair?

    To schedule a repair or consultation, please reach out through our Contact page. You can also call us at 0421 992 625 or email us at info@procomputerrepairs.com.au.

  • What are your operating hours?

    Our operating hours are as follows: Monday to Friday: 9 am – 5 pm Saturday: 10 am – 4 pm. Please note that we operate by appointment only to ensure each customer receives the attention they deserve. No walk-ins are available, so be sure to schedule an appointment with us in advance.

  • Do you provide services in my area?

    We service the wider Brisbane region from our Mitchelton-based office. For specific locations we serve, please refer to our Locations section.

  • What brands do you specialise in repairing?

    We have expertise in repairing various brands, including Acer, Asus, Dell, HP, and Lenovo laptops. For more information, visit our Brands page.

  • Do you offer data recovery services?

    Yes, we partner with Ontrack, the data recovery specialists, and can organise a free evaluation with a 10% partner discount on their standard fees. We don't attempt recovery in-house. For a job this critical, you need a specialist lab. Learn more on our Data Recovery page.

  • How much do your services cost?

    Our pricing varies depending on the service required. For detailed information, please visit our Pricing page.

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