Data Recovery, Done Right

Pro Computer Repairs has partnered with Ontrack to help you recover critical data from failed or damaged drives.

Has your internal or external hard drive stopped working? Don’t panic, get in touch and we’ll organise a free evaluation with our recovery partner.

Why Recover Through Our Ontrack Partnership?

World’s Data Recovery Leader: Ontrack completed the world’s first data recovery in 1985 and completes over 50,000 recoveries every year.
Free Evaluation: Most cases start with a free assessment, with an update within 24 hours of your device arriving.
No Data, No Fee: If Ontrack can’t recover your data, you don’t pay a cent.
Partner Discount: As an Ontrack referral partner, we can get you 10% off the standard recovery fee.

How Our Data Recovery Partnership Works

We don’t attempt data recovery ourselves. For a job this critical, you need a specialist lab, not a best-effort attempt. Instead, we refer you directly to Ontrack, so your device goes straight to the people who do this every day.

Ontrack can recover data from:

Damaged or failed hard drives and SSDs
Dropped or damaged external drives
Physically or electronically damaged phones and tablets
SD cards and other flash drives
Small home and business NAS devices
Large RAIDs and enterprise storage

Recovery fees for a single HDD or SSD up to 4TB typically range from $792 to $1,584 with our 10% partner discount applied, depending on the complexity of the job. Ontrack will give you a fixed quote before any work begins. If Ontrack can’t recover your data, you won’t be charged. That’s their No Data, No Fee promise!

Need your data recovered?

Get in touch and we'll organise a free evaluation with our data recovery partner.

Data Recovery Brisbane: Frequently Asked Questions (FAQs)

Do you recover data in-house?
No, for critical data recovery we refer you to our recovery partner Ontrack, rather than attempting it ourselves. This gives you access to lab-grade recovery techniques and their in-house proprietary toolset.
How does the free evaluation work?
You get your device to us, and we arrange for Ontrack to assess it. They provide their first update within 24 hours of receiving the device, and a fixed quote before any recovery work begins. There's no cost or obligation at this stage.
What is the "No Data, No Fee" guarantee?
If Ontrack is unable to recover your data, you don't pay anything. You only pay once they've confirmed what's recoverable and you're happy to proceed.
What devices can be recovered?
Ontrack can recover data from damaged or failed hard drives and SSDs, external drives, phones and tablets, SD cards and flash drives, NAS devices, and RAID or enterprise storage.
Do I get a discount going through Pro Computer Repairs?
Yes, as an Ontrack referral partner, we can offer you 10% off the standard recovery fee.