1. Introduction
Welcome to Pro Computer Repairs. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing our website or using our services, you agree to comply with these terms. If you do not agree, please refrain from using our site and services.
2. Services Provided
Pro Computer Repairs offers a range of computer repair services, including diagnostics, repairs, upgrades, and data recovery. All services are provided in accordance with Australian Consumer Law.
3. Data Collection
We collect personal data when you submit information through our contact forms, booking system, and emails. The information we collect may include, but is not limited to:
- Name
- Email address
- Contact details (phone number, physical address)
- Device information
This data is collected to provide our services effectively, communicate with you, and improve our offerings.
4. Use of Collected Data
Any data submitted to us is used strictly for the purposes of providing the service you requested. We do not sell or share your data with third parties without your consent, unless required by law. Your information may be used for:
- Service communication (e.g., service updates, scheduling, confirmations)
- Marketing and promotional offers (opt-in)
- Analytics to improve website functionality
We may also use anonymised data to understand customer trends and improve our services.
5. Payment Terms
All prices for our services are listed on our website or communicated during the booking process. Payment is required upon completion of services, unless otherwise agreed upon in writing. We accept payment via Credit Cards, EFT, Bitcoin, Direct Deposit & Cash.
6. Warranty & Repairs
Repairs performed by Pro Computer Repairs come with a minimum of 30-day warranty for parts and labour. This warranty covers defects but excludes damages caused by user error, misuse, or other external factors.
7. Data Privacy & Security
We understand the importance of protecting your data. All collected information is stored securely and only accessible by authorised personnel. When handling repairs, we ensure that all data on your devices remains confidential. However, we are not liable for any data loss during the repair process unless you have opted for a specific data backup service.
For more information on how we protect your data, please see our Privacy Policy.
8. Use of Cookies
Our website uses cookies to enhance the user experience. Cookies are small data files stored on your browser that help us understand how you interact with our website. You can disable cookies in your browser settings, but this may affect the functionality of our website.
9. Liability
While we take the utmost care in repairing your devices, we are not liable for:
- Any data loss resulting from the repair process.
- Delays in repair times caused by third-party suppliers.
- Damage caused by misuse after the repair.
Our liability for any direct or indirect damages is limited to the value of the repair service provided.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content or policies of these external sites. You are advised to review their privacy policies and terms.
11. Intellectual Property
All content on the Pro Computer Repairs website, including text, images, and logos, is protected by copyright laws. You may not use, reproduce, or distribute any content without our prior written permission.
12. Changes to Terms
Pro Computer Repairs reserves the right to amend these terms at any time. Any changes will be posted on our website, and your continued use of our services or website signifies your acceptance of these changes.
13. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us at:
Pro Computer Repairs Email: info@procomputerrepairs.com.au Phone: 0421 992 625